If they mess up your pay, you're the one who is punished, not your manager, no matter how many times they mess it up. The health benefits and flextime are good if you know what to ask for. Pros Adaptive to your needs somewhat, holidays are first come first served, good offices. Cons Hours change, office bullying, favouritism, fake support. I worked in the retail disputes dept and the way staff is treated is shocking.
Managers have no idea how to manage staff because of this incompetence stress is through the roof with staff members. Agency staff are like cannon fodder and have to be silent about any illness or they will not be paid. This department is truly a miserable place to work, it's a great pity because in other departments within the bank the staff seem more content. Only work there if you have nothing else. Pros Going home. Cons Too many - expected to work 2mins past your contracted time at the end of the day unpaid.
The company is well known in the industry and that is reflected in its operations set up and high Calibre of the professionals that are employed and work there. Was a good professional team to work with. All ppe and equipment tools ect are provided and good kit is provided health and safety taken seriously and room to add skills on to your repertoire. Pros Average hours. Cons Early starts. Good work life balance, job security and comfortable shift timings.
It is good for beginners and ones just passed from college. Only cons is low salary and perks. Pros Job security, flexibility. Cons Low pay and hike.
Jobs at RBS. Customer Service - Personal Banker. I was in a great, supportive team, where I was allowed to get on and do what was needed. When I was there they seemed to act professionally however there were times were they would treat people differently and unfairly and for that reason I have rated them poorly.
Pros Non. Cons Ask for too much. Depending where you work there can be lots of opportunities to progress your career as they allocate time to work on your CV and offer the chance to spend time with other departments to learn about their roles. Pros Decent pay and progression. Cons Varies from site to site. Contractors required but not valued. Management moved a number of us from our original role on the understanding we would be transferred back at the end of the secondment.
This did not happen. Pros None. Ratings by category. Sort by Helpfulness Rating Date. Found 1, reviews matching the search See all 3, reviews. Indeed featured review The most useful review selected by Indeed. A great place to work, your manager does take the time to make you feel included and supported. The work is certainly variable with client needs. The only down side is lots of internal noise. Pros Family friendly. Cons Often feel like your working in a bank, which i dont.
Was this review helpful? Yes No. Report Share. Working at RBS gave us all the best customer service training, development opportunities and amazing environment for both the team and our customers. If only the pay was better I would happily return in a heartbeat. Pros Culture. Cons Level of pay vs responsibility.
Awful place to work my manager was horrible and I would never recommend this place to work not even to my worst enemy! Avoid at all costs, Never again. Pros Canteen provided nice food. Cons Awful management. Average call centre job, like any other company you are a number. If you're lucky and have a good manager its a good experience but if you've got a horrible one you either want to work your way out or leave.
If they mess up your pay, you're the one who is punished, not your manager, no matter how many times they mess it up. The health benefits and flextime are good if you know what to ask for. Pros Adaptive to your needs somewhat, holidays are first come first served, good offices. Cons Hours change, office bullying, favouritism, fake support. I worked in the retail disputes dept and the way staff is treated is shocking. Managers have no idea how to manage staff because of this incompetence stress is through the roof with staff members.
Agency staff are like cannon fodder and have to be silent about any illness or they will not be paid. This department is truly a miserable place to work, it's a great pity because in other departments within the bank the staff seem more content.
Only work there if you have nothing else. Pros Going home. Cons Too many - expected to work 2mins past your contracted time at the end of the day unpaid. Rate your recent company Share your experience to help others. The company is well known in the industry and that is reflected in its operations set up and high Calibre of the professionals that are employed and work there. Was a good professional team to work with. All ppe and equipment tools ect are provided and good kit is provided health and safety taken seriously and room to add skills on to your repertoire.
Pros Average hours. Nevertheless, we have a programme of initiatives in place to ensure that we continually improve our health and safety performance. Working at NatWest Group. Our People Pledge. Creating a healthy culture. Find out more here. About us. Our purpose Our locations Our brands. Working Here. Remote and flexible working Inclusion Learning and development Reward.
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